Thank you for allowing California Dental Equipment to serve you. We try to offer the best Dental Equipment we can and at a reasonable price. We don't want to charge restocking fees and have to raise our prices on all Dental Equipment so we do not take returns. All of the Dental Equipment that we sale has a 1 to 5 year manufacturer warranty. Dental Sterilizers and Big Dental Operatory Packages are shipped via Freight truck.